Builder warranty support and punch list coordination
Big Sky - Bozeman - Yellowstone Corridor
The 90 days after closing define your reputation.
You built something extraordinary. Now a homeowner is calling about a door that doesn’t latch, dead outlets, or bumps in the drywall - Build Support takes the call. Build support coordinates the visit. You get the report.
-
Founded in Bozeman for Montana’s luxury new construction market. We are not a warranty company, repair crew or a punch list app. We're the liaison between you and your new homeowner from the day their home is delivered - fielding every service call, coordinating every outstanding issue.
-
We believe in keeping things simple, smart, and personal. Every project starts with listening and ends with something we're proud to share. We don’t wing it. We don’t run it through a group chat. Every home gets the same structured process - walkthroughs, documentation, follow through - until the last item on the punch list is closed.
-
From large projects to a cabin in the woods, we partner with builders who protect their reputation as carefully as their craftsmanship - and never treat the homeowner relationship as an afterthought.
The Build Support Difference
Most builders manage the post-close period with a cell phone and goodwill.
That’s not a system. That’s a risk.
Build Support gives Montana’s luxury home builders a dedicated coordinator, a documented process, and a structured 90-day engagement - so the first thing a homeowner experiences after closing is continued partnership and professionalism, not chaos.
Sound Familiar?
The post-close problems every luxury builder in Montana knows.
These aren’t edge cases. They’re the default - unless you have a system.
📞 HOMEOWNER CALLS AT 7PM
The project manager’s cell is the de facto post-close support line. After a $3m build, that’s not a sustainable model - and it’s not the experience your homeowner paid for.
📋 PUNCH LIST LIVES IN TEXTS
Items get logged in a group chat, mentioned on a walkthrough, and lost in an inbox. Without centralized documentation, things fall through — and disputes follow.
🔄 SUB COORDINATION IS A SECOND JOB
Scheduling access across multiple structures, confirming scopes per trade, following up on no-shows — it's a full-time effort that pulls your team off the next build.
There is a better way. Build Support handles all of it - so your team stays focused on the next build.
How it Works
Four Steps. 90 days. Zero homeowner management on your end.
You bring the sub-contractors. Build Support brings the system.
01
Builder Onboard
You confirm sq. footage and covered structures, share sub-contractor contacts, and hand off any known open items.
02
Weekly Walkthroughs
Build Support walks every covered structure weekly. Every item documented with photos before it reaches your team.
03
Sub Coordination
Build Support schedules your subs, confirms scope, manages access, and follows up until every item is closed. Across all structures.
04
Builder Report
Monthly consolidated report to your team. Immediate written escalation for anything urgent. You stay informed without being on-call.
Why Build Support
Purpose-built for Montana’s luxury home builders.
There’s no general purpose property management company that does what we do. Build Support was designed specifically for the post-close gap in the new construction market.
The Standard We Hold
“Your reputation doesn’t end at closing. Neither does ours”
The homeowner who closes on a $4M home in Big Sky will talk to every incoming buyer in that development. The post-close experience shapes that conversation. Build Support makes sure it’s one your proud of.
01 — Builder-Centric, Not Homeowner-Centric
Everything we do protects your reputation, your documentation, and your sub-contractor relationships. The homeowner gets a great experience — but Build Support works for you.
02 — Structured, Not Ad Hoc
Every engagement follows the same methodology — weekly walkthroughs, photo-documented logs, organized by trade, monthly report. No variation. No dropped items. No surprises.
03 — Montana Luxury Market Specialists
Big Sky and Bozeman are not like other markets. Seasonal access, remote compounds, elevated homeowner expectations — Build Support is built for this specific context.
04 — Fixed Pricing. No Ambiguity.
You know the cost before you sign. One flat monthly retainer, billed in advance. No per-visit fees, no communication charges, no scope creep.
Service Area
📍Bozeman
📍Big Sky
📍Gallatin County
📍Yellowstone Corridor
*Travel surcharge may apply beyond 30 miles of Bozeman.
Where We Work
Montana's luxury new construction corridor is our home market.
Big Sky and Bozeman are among the fastest-growing luxury real estate markets in the country. The builders succeeding here aren't just building well — they're managing the post-close experience with the same precision they bring to the build itself.
Build Support was founded in Bozeman specifically to serve this market. We know the terrain, the access challenges, the seasonal rhythms, and the expectations of buyers at this tier. That context is built into every engagement.
Builder Warranty Plans
Post-Construction Warranty Coordination
for every build tier.
Stop managing the close-out. Start building what’s next.
A 15-minute builder consultation is all it takes. We'll confirm your tier, answer every question, and have a proposal to you within 24 hours.